💪 Microsoft Teams

 Using Microsoft Teams as Our Core Communication Platform 

Microsoft Teams is our main platform for online meetings and day-to-day communication, working alongside email. As our Inclusion Coach team continues to grow, having every conversation in single channel can become overwhelming. To keep things organised and make it easier to find the right information, we have a a dedicated channel structure as follows: 

Meeting Channel 

• For meeting invites, agendas, and any chat or discussion during a meeting. 

• Keeps meeting-related conversations easy to find and follow. 

Social Channel 

• A space for Inclusion Coaches to connect on a personal level, share stories, celebrate wins, and build friendships. 

• Think of it as our virtual break room. 

Learning & Development Channel 

• For resources, tips, and tools to boost your product knowledge and coaching skills. 

• This is where you’ll find training materials, helpful articles, and insights to support your role and growth. 

News Channel 

• For important updates from State and National Managers. 

• Keeps all official news in one place so nothing gets lost in the chat stream. 

Microsoft Teams Etiquette 

To help keep our communication clear and respectful, here are a few simple guidelines for using Teams effectively: 

General Etiquette 

• Be respectful and professional – remember Teams is our shared workspace. 

• Keep it relevant – post in the correct channel so others can easily find information. 

• Be concise – keep messages short and to the point. 

• Use @mentions wisely – tag individuals or groups only when you need their attention. 

• Check before posting – make sure your message isn’t better suited for email or another channel. 

Replies vs. New Messages 

• Always reply within the thread – if you’re responding to someone’s comment, use the Reply option underneath their message. 

• This keeps the conversation grouped together, so everyone can easily follow along. 

• Avoid starting a new message underneath unless you are changing the topic or starting a new conversation. 

• Think of threads like mini discussions, keeping them together reduces clutter and stops important context from being lost. 

Meeting Etiquette 

• Keep chat during meetings focused on the agenda. 

• Use reactions (👍 👏 ❤️) for quick acknowledgements instead of adding extra “yes” or “thanks” messages.